Frequently Asked Questions

Almost any type of payment is accepted, including all major credit cards, cash, and Bitcoin. Any major credit card can be used to hold your reservation — your card won't be charged until checkout. You can pay by other means at checkout.

Please cancel at least 48 hours prior to your appointment. No-shows or late cancellations may be charged a fee of 50% of the service price. To cancel or reschedule, please call (415) 500-4321.

Generally yes. You can change your booking when you arrive, providing we have a therapist available for the service you prefer. Just book any service that appeals to you and we'll do our best to accommodate. Feel free to leave a note when making your reservation.

We provide clothing for Thai massage. If you prefer, you're welcome to wear a light outfit of your own.

At your first session, the therapist will ask about any symptoms you have (such as back pain) and what you'd like to achieve. The therapist leaves the room while you undress and lie down on the massage table. A sheet is draped over your body and moved only to expose the area being worked on. Massage oil or lotion is used to reduce friction. Your therapist will check in throughout the session about pressure.

There are several parking lots in the area, though we do not validate. Street parking is available with meter parking (2-hour limit). Free residential parking is available across Columbus Ave. Please note: do not park on Bay St after 4pm as vehicles may be towed.

You don't need to arrive early, but please allow enough time for traffic and parking, especially during busy Fisherman's Wharf hours.